Yes. All critical information like password is encrypted in every transaction run through. No personal information is stored on your mobile device and

just stored the publicly published resource files if you enabled “Offline” mode and downloaded the files.

MTP mobile app supports Android 5 and above, preferably Android above 8 to support all the features. For iOS, it also supports iOS 12.0 or later as well.

In Windows, you can use browser to access the MTP website or download as a Progressive Web Apps (PWA) once this option is available after turning on the “Offline” mode. However, kindly note that MTP app is not published in Windows store yet.

It is bugs free and free from crashing and freezing as well but needs at least Android 8 and iOS 12 and/or later versions. It’ll be ads free as MTP will always offer free courses and will not raise profits by embedding the related ads to the apps.

It has been considered by Apple that MTP was not a social networking app, so profile should not be requested from a user.

There are participants in the pilot testing from some areas where they can access 3G network most of the time and they could use the app though the loading was slow.

Till now, only UNESCO staffs can create and collaborate the certified courses on MTP and some plans for the 3rd party users to collaborate in the future have been considered. As our priority is on the learners first, the mobile apps offers the features for the learners and the course owners/instructors can only apply the web version to create and publish courses. And, the scope will extend from time to time to offer a platform that fully supports both learners and teachers eventually.

Regarding the subscription fees and services, it’s possible to implement and accommodate them technically but MTP will be a free learning platform offering resources and courses with no cost.

You can find the various courses in ICT, Education for Peace and Sustainable Development(EPSD), Media and Information Literacy (MIL) etc. Find all the available course categories via E-learning Categories

We suggest you to delete the app and re-install it again.

Check the Internet connection. If there is an Internet connection, close the app and then re-open it.

Please use the “Contact Us” form (Home page >> Account tab >> Contact us) to submit the details about the issue and the admin will reply to your email. 

In case of technical issues, please reach out to Contact us on Home page >> Account tab >> Contact us.

After registering your account(student teacher/journalist/teacher educator roles), wait for the approval from admin to start using your account.

But, you can access the system right after verifying the OTP sent to your email address if you register for an Independent Learner account.

If you already have an account with E-learning, you can access it by simply filling username and password in the login page.

There are six different roles to access E-learning; admin, manager, teacher – educator, teacher– student teacher, journalist and independent learner.

Depending on the defined accessible rights, uploading new courses and taking courses can be different.

Yes, you can. If you forget the password, click “Forgot Password” and then reset it. Please note that the email address should be a working email address and should be the same email used for registration.

Not really. Only a user, with course owner, course collaborator and admin role, can view these information and other course takers having the same roles (Independent Learner, etc.) cannot view the profile and progress information of a course taker.

If the course was cancelled or removed by course takers, they cannot be resumed,. It is required to take the course again and start from the beginning.

It is feasible to repeat a course more than once. Even if you completed the course and gained the certificate, you can repeat the course from the beginning.

You can prepare the content for an assignment in image (jpg, jpeg, png, gif), doc, pdf or video files using your mobile phone. After that, clicking “Choose File” button in an assignment section attached to a course and then, click “Submit”.

Please check the introduction section and click next so that it can be marked as completed.

Under “Files” > “Downloads”.

The final assessment will be evaluated automatically, and the course takers can know if they get a satisfactory score or not after submitting if the assessment questions are not long answer type. Depending on long answer type and configuration (requirement of feedback from the course owner), the assessment will be passed after getting the feedback and/or “pass” status from the course owner (teacher/instructor).

You can participate in the discussion session and the course instructors/ tutors may respond to your inquiries. There is also an interactive session with tutors in some courses. You can also chat with other course takers by using the discussion/chat feature under the course description or in the section where course takers are learning and completing a course.

You can click “How Offline Feature Works” on the home page and learn the steps to follow to make the offline feature worked properly. No, it is different from the offline feature of FB and supports only the taken courses for now.

Yes, it is different. Offline feature applied in the web version does not support iOS devices. All the visited pages, either related to course or not, will be stored in the browser cache if we use the offline feature in web version. But, the offline feature in the mobile app only supports the taken courses. We cannot save the completion status of a user in web but can save the information in mobile apps and can be updated/synced with the server when reconnecting to the Internet.